Payment Security

Payment Security

To safeguard you against credit card fraud, for all orders of jewellery from the Element Jewellery website, that are over £500, we will carry out a couple of further fraud-prevention security checks.  

In order to verify your identity and your delivery address, we will request the following forms of identification:

Photo ID - either your Passport or Driving Licence
Proof of your residential address - Driving Licence / Utility Bill

Scanned documents are acceptable, although you may also post them to us at:

Element Jewellery
25 Market Street
Hebden Bridge
HX7 6EU

We hope that you find these additional steps in fraud prevention straightforward enough.

As soon as we have the above documents, we will be delighted to send your jewellery.