Customer Service

Contact Element today

Shop & Telephone Times

Monday to Saturday
10am — 5.30pm
12pm — 4pm


Managed by Dawn Swinden, the Element team are here to assist your every jewellery desire, and will settle for delivering no less than the very best in customer service.

If you cannot find the answers to your questions online, please do not hesitate in contacting us by phone, tweet, facebook, email. Of course, we're open 7 days, so would be more than happy to see you too!









    Making sure your jewellery arrives safe and sound


    LMG Gemcard

    Element Jewellery are authorised to accept LMG Gemcheck Card payments issued by the Loss Management Group which can be used for purchases at Element Jewellery.


    Free Returns

    Returning items by 1st Class post is FREE


    Payment Security

    Taking you through secuirty for payments over £500



    A few tips on sizing


    Terms and Conditions

    The easy-to-understand small print


    Contact Us

    By email, tweet, facebook, contact form, face ......


    Cookie Policy

    How Cookies benefit your experience