Cookie Policy

Our Cookie Policy

At Element Jewellery we use cookies (small items of information stored on your computer) on our website to deliver our services and to help give a better experience to our customers.

These cookies are used for both essential site functionality and non-essential site functionality.

By using our sites you are allowing us to store these cookies to help improve our offering and deliver our services to you.

Below are details of the cookies we use across our site.

Google Analytics Cookies

Google Analytics is a tool we use to help us see how people are using our website. They help us identify items such as how many people view each page and how they found our site. This data does not relate to any specific customer and is just an aggregated view across all customers using our sites. These cookies are:

__utma, __utmb, __utmc, __utmz

Functional Cookies

Our site uses various technologies and services that are essential to the running of our site. This includes the platform our site is built on (Magento). These systems use cookies that are essential to the running of our site and are:

frontend, IEMSESSIONID

 

Your personal information is gathered in order to process your jewellery order and to keep you informed of new products and service updates, should you choose to be informed.

We will collect your data when you make a purchase, and at each point of contact with you, we will give you the opportunity to opt out of receiving promotional communication.

The details we collect will normally include some or all of the following:
Name, address (billing and delivery), postcode, email, telephone number, date of birth, purchases.

Your credit card details (type, number, security code, valid from and expiry dates) are held on Protx secure servers, and we do not have access to those details.

Apart from providing limited information to our payment provider (Protx) and courier service in order for them to complete their contractual obligations, we do not share, sell or rent your information with any third party. Element Jewellery Ltd is the sole owner of the information you provide to us through this website.

This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy policy applies solely to information collected by Element Jewellery Ltd.

Element Jewellery uses Protx to process all online payments. Your credit card details and personal information is protected by industry-standard Secure Sockets Layer (SSL) technology, which allows for the encryption of critically sensitive information. Information passed between your computer and www.elementjewellery.com cannot be read in the event someone else intercepts it.

If you see a padlock in the bottom right-hand corner of your browser status bar you know that a digital certificate has been installed onto this website and that SSL encryption is in place. This means that information being transmitted between your Web Browser and the Web Server you are connected to on the Internet is safe from being tampered with.

Please email us if you have any questions regarding the security of your personal information.