How can I order?
Browse the site and when you have chosen the products you would like to purchase, simply click add to basket.
- When you have finished shopping, click the basket icon to view your selection.
- Choose your delivery preference and proceed to checkout.
- On this secure page, you will be asked for your name, delivery address and payment details.
- We accept Visa, MasterCard and Delta.
- Then it's over to us. We'll send you an email to confirm that your order has been dispatched.
- We are also happy to take your order by telephone, just call our orderline on 08707 607505.
How will my order arrive?
- Your jewellery will arrive in a smart black box, in a white jiffy bag. Element take pride in presentation, and you can request our free gift wrapping service.
How long will it take?
- All orders received before 3pm will be despatched the same day.
- Orders received after 3pm will be despatched the following day.
- All orders received over the weekend will be despatched on Monday.
- We have 2 options for UK delivery - Standard and Express.
- Standard delivery (£2.50) for 1st Class Royal Mail Recorded Delivery. Orders sent using this service should arrive the next day, but can take up to 3 days. This service requires a signature upon receipt.
- Express delivery (£6.00) and is guaranteed to arrive before 1pm the following day - but it's important to point out that if you request this service on a Friday, Royal Mail will only guarantee delivery for before 1pm on Monday. This service also requires a signature.
How about international delivery?
- We use Royal Mail's International Signed For service, and the following charges apply. US - 10GBP; Europe - 8GBP; Rest of World - 12GBP. Delivery time can vary depending on the country, but generally we say to allow between 7 and 10 days.