We provide some basic information about the dimensions of each piece of Element jewellery.

It sounds obvious, but it's a good idea to check that the dimensions we have given will be suitable for the shape and size of your neck, wrist, and fingers!

If you would prefer to try a piece of jewellery before you commit to keeping it, we are happy for you to purchase a piece, try it on at home, and return it to us within 14 days if you feel it's not right for you. See our returns info for more info.

Everybody's different and whatever size you are we'll be able to assist in finding the perfect piece of jewellery for you. See our comprehensive information about ring sizing.

Orders received before 3pm are despatched the same day. Weekend orders are despatched on Monday.

Express delivery guaranteed to arrive before 1pm the following day - £7.50.

Standard delivery should arrive the next day, can take up to 3 days - £3.50.

Free delivery for orders over £100 and Privilege card holders.

The full works packaging is lavishly wrapped in a signature black box, crisp white tissue, tied with silky satin ribbons, in a boutique Element bag.

The Element eco-pouch option is made from 100% pure wool felt, and protects your jewellery and the environment.

Our two greatest loves are our jewellery and our customers, and we won't be happy until you are.

So, if our products have failed you in any way, please return them and we will either exchange them or give you your money back.

Returning items is free! We are unable to refund the cost of the original delivery, but with exchanged items, we will send these back to you without charging you any further postage.

Contact us on 01422 847700 or email info@elementjewellery.com for any queries you have about our returns info.